McKenna Consulting

Having Pauline in with our full HR Team helped us learn together, the vocabulary and recent developments in the disability space. This has helped us gain a joint understanding and empathy to prioritise universal design as well as equitable accommodations to cater for our people's needs.  We were given the space to brainstorm about scenarios, share our own experiences, and more importantly challenged to think differently.  Pauline made the training relatable and was open to adapting the training to what we needed.  

Audrey Chew, Head of Employee Experience, Lakeland Dairies.

We recently had the pleasure of having Pauline deliver Disability Equality and Inclusion 

training to our Supervisory and Assistant Manager team members.

The training was extremely informative and relevant to the teams who lead and support 

colleagues and guests on a daily basis. It provided our managers with a greater 

understanding of how they can effectively support team members and guests, particularly 

when dealing with more complex or sensitive situations.

The team found the training very helpful and appreciated the practical guidance and 

knowledge Pauline shared. It gave them greater confidence in situations they may previously have felt nervous or unsure about handling.

We believe it is vital that all employees feel supported, valued and included, and that 

everyone has a sense of belonging within the workplace. This training has helped our 

managers better understand how they can contribute to creating an environment where

everyone feels respected, supported and included.

Pauline was friendly, approachable and a real wealth of knowledge. She created a 

comfortable environment where everyone felt able to ask questions and discuss different 

scenarios openly.

Thank you, Pauline, for such an engaging and valuable session. We really appreciate the 

time, knowledge and support you provided to our team and would highly recommend this 

training to other organisations.

Chris Kilpatrick

People & Training Manager

Castle Leslie Estate

We were delighted to host a Managers’ Training Workshop with Pauline McKenna at Sligo Park Hotel, focusing on disability, equality and inclusion in the workplace.

Pauline delivered an engaging and insightful programme, sharing valuable knowledge and

practical perspectives that really resonated with our managers.

Her approach was both inspiring and thought-provoking, encouraging everyone who

attended to reflect on how we can continue to promote greater understanding, equality and inclusion within our organisation.

The session provided plenty of food for thought and generated meaningful discussion among

the management team. We would highly recommend Pauline for her expertise

professionalism and ability to deliver such an important topic in an engaging and impactful way.

Mary Halton

Human Resources Manager, Sligo Park Hotel.

 We organised Disability Equality and Inclusion Training with Pauline for our Heads of Departments and some of our other senior members of staff. The session provided an excellent opportunity for our team to develop a greater awareness of inclusive language, equality and unconscious bias. The interactive nature of the training allowed us to recognise some of the inclusive practices we already have in place, while also encouraging us to consider how we could build on these and look at introducing further practices.

It was a pleasure working with Pauline to organise the training. She was very flexible throughout the process and gave us the opportunity to tailor elements of the content to make it more relevant to our team and workplace.

It was clear throughout the session that Pauline has a genuine passion for her work, which came across in the way she delivered the training. Her engaging, calm and authentic approach created a comfortable environment for everyone to participate, ask questions and share their thoughts openly. The training was both informative and thought-provoking, and we would be very happy to recommend Pauline to other organisations looking to develop their understanding and approach to Disability, Equality and Inclusion. 

Niall McKeogh

Cluster People & Culture Executive

Great National South Court Hotel 

The Disability Equality and Inclusion training was an engaging and valuable experience for our management team.  Pauline delivered the programme in a highly informative and practical manner, providing guidance on compliance with the Employment Equality Acts. The training sparked meaningful discussions and increased awareness of how we can continue to foster an inclusive, respectful culture for both our team members and guests. We would highly recommend this programme to any organisation committed to promoting equality, inclusion, and positive workplace practices.

Maureen Harvey
Learning & Development Executive

Midlands Park Hotel

Working with Pauline has been an incredibly positive experience for WorkAbility Cavan.  We brought her in to support young people through coaching sessions focused on confidence, goal setting, and personal growth.  Her warm, approachable style immediately put the young people at ease, and the impact of her work was clear - many reported feeling more focused, motivated, and better equipped to navigate challenges.  Her professionalism, empathy and genuine compassion for people make her a standout coach. 

Laura Caslin, County Cavan Local Development 

'Excellent initiative - made the children more aware of being inclusive and treating everyone equally.  Helped them to be more patient and understanding'

'The children were made aware of different ways children behave and learn in the class and the importance of understanding why others behave in certain ways'

'It was very well pitched - at an appropriate level for the children.  Wonderful to have Cara Bear in our classroom'

'I liked the interaction with the teddy bear, the children really enjoyed this and loved getting to keep the bear in their classroom'

Pauline brings a wonderful combination of professionalism, creativity and genuine compassion to everything she does.  Her person-centred approach and deep understanding of how to communicate effectively with people with an intellectual disability set her apart in her field.  She creates a safe, encouraging space where people feel heard, valued, and empowered to grow. 

I have had the opportunity to collaborate with Pauline on several occasions and have also benefited personally from her coaching. 

She is deeply committed to fairness and inclusion and always goes above and beyond to make her work meaningful and accessible for everyone involved. 

I wholeheartedly recommend Pauline to businesses seeking training or mentoring in Disability Inclusion and Equality or for those seeking individual coaching.

Angela Locke-Reilly, MD. 

Working alongside Pauline in Crocus is an absolute pleasure.  The difference she makes in the lives of our members is incredible. I've seen people who came in feeling unsure and low in confidence, walk out of her sessions taller, more focused, and ready to take life on again. 

The feedback from our members says it all.  They talk about how safe, supported and encouraged the feel after working with Pauline.  Many use the coaching space to navigate a return to the workplace or explore how to self-advocate to their employers regarding their rights in the workplace.

 Pauline has a calm, genuine approach that makes people feel heard and valued, and that's where the real transformation begins. 

Michele Duffy, Peer Support Co-ordinator, Crocus Monaghan