Consultancy services
Employee Engagement Survey
McKenna Consulting believes that the success of any business improvement intervention begins with gaining a true picture of the experiences of each and every employee. At McKenna Consulting we do this through developing bespoke Employee Engagement surveys for individual businesses. These surveys are conducted in a confidential manner with all employees.
The results of these Employee Engagement Surveys provide the information needed to determine what coaching and training solutions are suitable for your business as well as being the first empowering step for all employees to be part of and feel ownership of future business improvement processes.
Coaching and Training Services
Empowerment Coaching and Training for Leaders
Empowerment Coaching and Training for Leaders
Empowerment Coaching and Training for Leaders
Our Empowerment Coaching and Training for leaders, rooted in neuroscience, equips Leaders with the tools and insights to cultivate a growth mindset and take a strengths based approach to leadership that enhances employee satisfaction and performance. By employing adaptive leadership styles and prioritizing employee empowerment, leaders can create a thriving workplace that drives both individual and organizational success. Implementing these strategies will ensure employees feel seen, valued, and inspired to grow, ultimately contributing to the business's overall success.
Empowerment Coaching for Employees
Empowerment Coaching and Training for Leaders
Empowerment Coaching and Training for Leaders
Our Empowerment Coaching for Employees, rooted in neuroscience, refers to a supportive process aimed at assisting employees to reach their potential within their respective roles and ultimately enhance their productivity and the overall success of the business they work for.
Our individual employee coaching concentrates on examining core values, self-limiting beliefs, emotional intelligence, decision-making, and interpersonal skills. These elements collectively foster enhanced self-confidence, self-esteem and promote self advocacy and ensure they know their 'why' within the workplace and feel valued, seen and heard.
McKenna Consulting has a strong commitment to empowering employees who have a disability or who have acquired a long term illness to maintain their employment with the use of reasonable accommodations where required.
Training to Increase Employee Engagement
Empowerment Coaching and Training for Leaders
Training to Increase Employee Engagement
Our training sessions cover areas such as, but not limited to:
- The role and significance of your company Mission and Values. By fostering a deeper understanding of company mission and values among employees, businesses can cultivate a stronger, more unified culture that drives success and enhances overall performance.
- Understanding Leadership Styles and their impact on Employee Engagement
This training looks at how Leadership styles can significantly affect team dynamics, employee morale, productivity, and overall organizational performance
- How to overcome conflict in your workplace? This training complements our Leader and Employee Empowerment Coaching.
Research consistently shows that engaged employees who feel heard, seen, and valued contribute to a healthier workplace culture with lower levels of workplace conflict. This training covers; defining what conflict is, its causes, and types of conflict that can occur in the workplace, effective communication skills, the role of Emotional Intelligence in conflict resolution and conflict resolution styles.
- Customer Service Training: Customer service training enhances employee skills, strengthens workplace culture and enhances customer satisfaction. This ultimately leads to better business outcomes and a competitive advantage in the marketplace.
- Disability Equality and Inclusion Training: Our Disability Equality and Inclusion Training is designed to raise awareness and understanding of disability issues and promote a fair and inclusive workplace culture where everyone can thrive. This training also compliments our customer service training as it develops an awareness and understanding among employees regarding customers who may have additional support needs to access the business services.
Personal Empowerment Coaching
Production of Easy to Read and Accessible materials
Production of Easy to Read and Accessible materials
Our Personal Empowerment Coaching is underpinned by scientific insights from neuroscience.
Our Personal Empowerment Coaching offers individuals the tools and guidance needed to enhance resilience, self-esteem, confidence, and hope. By fostering a deeper understanding of one's strengths and values, coaching encourages positive self-perception and an optimistic outlook on life. Individuals learn to navigate challenges with a proactive mindset, build emotional resilience, and develop actionable strategies to pursue their goals.
Our Personal Empowerment Coaching is suitable for people of all ages who wish to enhance their self-confidence, gain clarity on their goals, and develop strategies to overcome obstacles in their personal or professional life.
Production of Easy to Read and Accessible materials
Production of Easy to Read and Accessible materials
Production of Easy to Read and Accessible materials
McKenna Consulting is dedicated to ensuring information is accessible to all. Please contact us if you require information converted into an Easy To Read format. All of our Easy to Read productions are proofed by individuals with lived experience of using Easy To Read material for their information needs.
This service is both beneficial to business employees and their customers alike. Accessible information supports businesses to protect the rights of Disabled Employees under the United Nations Convention for People with Disabilities (UNCRPD) and also promotes compliance with the European Accessibility Act (EAA). Providing information in an accessible format is not only a legal obligation but it can also be a good opportunity for businesses to serve a broader market and enhance their brand reputation by demonstrating commitment to inclusivity.
What the research tells us about Engaged Employees:
Increased Productivity
Engaged employees are more motivated and dedicated to their work. They are likely to go above and beyond, leading to higher levels of productivity.
Enhanced Customer Satisfaction
Employees who are engaged often take pride in their work, which translates into better service for customers. Satisfied employees typically provide better customer experiences, leading to increased customer loyalty.
Improved adaptability
Engaged employees are generally more willing to embrace change and adapt to new challenges, which is essential in today’s fast-paced business environment
Positive Workplace Culture
Engaged employees contribute to a positive work environment. This can lead to better teamwork, collaboration, and communication among colleagues.
Enhanced Commitment
When employees understand and align with the organization's vision, mission, and values, they are more likely to be committed to the company's goals. This alignment fosters loyalty and reduces turnover rates.
Better Collaboration
Engaged employees are more likely to collaborate effectively with their teams. They communicate openly and are willing to share ideas, leading to innovation and improved problem-solving.
Meet the team
Pauline McKenna Founder and Lead Consultant
Pauline, the founder and lead consultant at McKenna Consulting, utilizes her educational background and work experiences to improve businesses through empowering leaders to maximise their own potential and the potential of those they serve.
Her qualifications include a BSc in Psychology (QUB), Postgraduate research in Psychology and Law (DIT), Certification in Mediation (Mediation Academy of Ireland), and an Advanced Diploma in Coaching with Neuroscience (PSG, Marino College).
Pauline has a background in disability and human rights which date back to 1999 when she travelled to the USA to volunteer for six months in a community of adults with intellectual disabilities. This experience ignited her passion for empowering others and deepened her understanding of the positive impact of supporting people to feel seen, heard and valued. This experience resulted in her being employed for the next 20 years in roles that focused on the empowerment of disabled people and people with a long term illness. These insights have become the cornerstone of her approach to coaching leaders and employees in the business environment. She believes that fostering a culture that is strengths based and empowering is essential for unlocking the potential of individual employees and teams.
Pauline has provided tutoring to businesses in Counties Cavan and Monaghan for the Institute of Leadership and Management (ILM) through her local ETB. In addition, she provides tutoring for her local ETB in Understanding Mental Health (Level 5) and Coaching Models of Practice (Level 6). Furthermore, McKenna Consulting is contracted by County Cavan Local Development(CCLD) to provide one to one empowerment coaching to young adults with disabilities to maximise their potential within the workplace.
Associate Consultants
McKenna Consulting is fortunate to have well established links and excellent working relationships with many experts in the area of coaching, disability and employment rights. In order to maintain and continue our professional development and quality assurance, McKenna Consulting works with a number of Associate Consultants who provide expert advice and guidance.